Verify Base Currency in Zoho CRM
- Go to Zoho CRM → Settings → Company Settings →Currencies.
- Ensure that your Base Currency is correctly configured, as all exchange rates are fetched relative to this currency.
- Activate the currencies you want to be automatically updated.
Automatic Exchange Rate Updates
- The extension fetches real-time exchange rates at scheduled intervals.
- All active currencies in Zoho CRM are updated automatically based on the latest available rates.
- No manual import, export, or user action is required after installation.
View Exchange Rate Update History
Navigate to the ExchangeRateLog History module in Zoho CRM.
Each record contains:
Base currency
Target currency
Exchange rate
Date and time of update
This ensures complete transparency and supports auditing and compliance needs.

Monitoring & Troubleshooting
- Review the ExchangeRateLog_History module to confirm successful updates.
- If a currency is not updating, verify that it is marked as Active in Zoho CRM.
- Ensure your CRM users have permission to access the ExchangeRateLog_History module.
Support
- For any issues or queries, contact the help desk using the support details provided in the extension listing.
- Include your Zoho CRM Organization ID and a brief description of the issue for faster resolution.
Uninstalling the Extension
To uninstall the extension:
- Navigate to Marketplace → Installed.
- Locate ExchangeRateLog - Auto Currency Exchange Rate Updater for Zoho CRM and click Uninstall.
The extension will be removed from your Zoho CRM account.
Note:
Uninstalling the extension will remove all fields added by the extension along with their data. Existing records in your Zoho CRM account will remain intact; only the extension related fields and their associated data will be deleted.