Overview

Kickbox Extension for Zoho CRM enables businesses to validate email addresses directly within Zoho CRM, ensuring that only accurate, deliverable emails are stored and used for sales and marketing activities. By integrating Kickbox with Zoho CRM, teams can verify email addresses in real time during lead and contact creation, imports, and updates—helping maintain a clean and reliable CRM database.

This integration allows you to:

• Verify email addresses in real time when leads or contacts are created or updated in Zoho CRM.

• Clean and enrich existing CRM data by validating bulk email records before running campaigns or outreach.

• Prevent email bounces and spam risks by blocking invalid, disposable, or role-based email addresses.

• Improve sales and marketing effectiveness by engaging only with verified, high-quality leads.

• Trigger workflows and segmentation based on Kickbox email verification status within Zoho CRM.

Pre-requisites for Kickbox Email Validation Extension for Zoho CRM

How to Install the Extension

1. Go to Marketplace → Select All Extension → Search for Kickbox Email Validation Extension for Zoho CRM.
   

1. Click on Install.
   
2. Agree to the Terms & Conditions and Authorize Kickbox Email Validation Extension for Zoho CRM to access and process your data as required and click on Continue.
   

1. Select one of the following options and click on Confirm
   

1. Once the extension is Installed successfully, a configuration pop-up screen will open. Kindly enter the required details.
   
1. Click the checkbox to enable automatic email validation when creating a Lead or Contact record.
   
2. Enter the Kickbox API Key.
   
3. Click on Save.

1. Following fields will be added to Leads and Contact module upon successful Installation of the Extension. You can rearrange the fields from the Modules and Fields customization setting.
   

How to use the Kickbox Email Validation Extension for Zoho CRM

Automated Email Verification

Note: 

To carry email validation details into the Contact record during lead conversion, please map the fields under Lead Conversion Field Mapping settings. This helps optimize API credit usage.

Manual Email Verification

When the ‘Enable Automatic Email Verification’ checkbox is not selected, the email must be verified manually using the ‘Kickbox Validate Email’ button after the Lead or Contact record is created.

To validate the email click on Kickbox Validate Email button on the Detail View page of the record.

After clicking the ‘Kickbox Validate Email’ button, a message will be displayed showing the email validation status (e.g., valid, invalid, etc.).

After closing the message popup screen, fields get updated 

Mass Email Validation

To validate emails in bulk:

1. Go to the List View of the module and select the desired Leads.
2. Select no more than 200 records at a time. For optimal performance, we recommend selecting up to 100 records.
   
3. Click the ‘Kickbox Validate Email’ button to initiate bulk validation.
   

Once the Batch Email Validation is scheduled, a message will be displayed showing the Email Batch Verification scheduled successfully and check status after 10 Minutes. After 10 minutes, records will be updated with Kickbox email validation response.

Uninstalling the Extension

To uninstall the extension:

1. Navigate to Marketplace → Installed.
   
2. Locate Kickbox Email Validation Extension for Zoho CRM and click Uninstall.
   

The extension will be removed from your Zoho CRM account.

Note: 

Uninstalling the extension will remove all fields added by the extension along with their validation data. Existing records in your Zoho CRM account will remain intact; only the validation fields and their associated data will be deleted.